Privacy Policy
Last Updated:
1. Information We Collect
We collect information you provide directly to us when you place an order, contact our customer service team, or fill out forms on our website. This includes:
- Name and contact information (email, phone number, mailing address)
- Order information (products ordered, payment method, delivery address)
- Communication information (messages, inquiries, feedback)
We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and the time you visit through standard web server logging and cookies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Confirm your order and communicate about delivery
- Respond to your inquiries and customer service requests
- Improve and optimize our website and services
- Analyze site usage and performance
- Detect and prevent fraud
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
For visitors from the European Union or similar jurisdictions, we process personal data based on the following legal grounds:
- Contract Performance: To fulfill orders and provide customer service
- Legitimate Interest: To improve our website, analyze site performance, and prevent fraud
- Consent: For marketing communications or analytics, where you have opted in
- Legal Compliance: To meet applicable legal requirements
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share information with:
- Our courier and logistics partners to fulfill and deliver your orders
- Payment processors to process transactions
- Service providers who assist in operating our website and providing services
- Law enforcement when required by law
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: To understand how you use our site (Google Analytics)
- Marketing Cookies: For conversion tracking and remarketing (Google Ads)
You can control cookie preferences through our Cookie Settings button.
6. Google Services
We use Google Analytics to analyze website traffic and Google Ads conversion tracking. These services may collect information about your browsing behavior. Google processes this data according to their privacy policy. We also display Google Maps on our contact page to show our location.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and as required by law. Order information is typically retained for at least 7 years for tax and business record purposes. You can request deletion of your data at any time.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your data
- Request restriction of processing
- Data portability (receive your data in a portable format)
- Withdraw consent at any time
To exercise these rights, contact us at info@recoverforce.world or +1-844-556-0847.
9. Data Protection Authority
If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Federal Trade Commission (FTC) at www.ftc.gov or contact your local data protection authority.
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
11. Children's Privacy
Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
12. Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our website after changes constitute your acceptance of the updated policy.
13. Contact Us
Recoverforce LLC
847 Industrial Park Road
Portland, OR 97214, USA
info@recoverforce.world
+1-844-556-0847
Mon-Fri: 9:00 AM - 5:00 PM EST